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A delay in the processing of your application with the United States Citizenship and Immigration Services (USCIS) can be frustrating and nerve-wracking. While most applications and petitions are processed within their estimated processing times, some cases inevitably experience unexpected holdups and delays for various reasons outside the applicant’s control.
If your filing seems stuck without progress or explanation, it’s understandable to feel frustrated. However, staying calm and proactively following the proper procedures can help push things along in a positive manner. At New Frontier Immigration Law, we are ready to help you through the process. Schedule a free consultation with one of our Phoenix immigration lawyers today.
Determining the Severity of the Delays in Your Case
The first step is determining if your case truly faces abnormal delays. Check the current processing times posted on the USCIS website and compare them to your receipt date. Processing times fluctuate, so your application may still be within the expected guidelines.
If your case is experiencing significant delays, carefully review correspondence for any requests for evidence or interview notices you may have missed. If there are no outstanding issues on your end, contact USCIS customer service politely yet firmly to inquire about your filing’s status.
Be ready to provide your full name, receipt number, and other details so they can access your record. Representatives may be able to spot administrative errors requiring correction. Alternatively, there could be reasonable explanations for the delay, like high application volumes or a lack of available interview slots at local offices.
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Submit an “Outside Normal Processing Time” Request
If customer service can’t provide a clear reason for extended waiting or estimated completion, you can submit an “outside normal processing time” request through the online form. This request formally alerts USCIS that your case may warrant expedited handling due to delays. Be sure to note any past status inquiries and responses as well.
While this request won’t guarantee faster action, it flags your petition internally.
Consult Your Congressperson
For applications that remain stuck beyond the initial inquiry, consider reaching out to your federal congressional representative’s office. Their staff has experience facilitating information between constituents and government agencies.
Caseworkers may use specialized resources to research delays and help push updates on stopped applications. However, you should only pursue this option if normal channels were unsuccessful first, to avoid appearing impatient.
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Hire an Immigration Lawyer
In some situations, hiring an immigration lawyer may be your best option for navigating complex filing issues. An attorney can carefully examine your application and communicate directly with USCIS to determine possible roadblocks or appropriate next steps. Your lawyer may submit formal requests to have a case reconsidered or tracked down if a stoppage seems unjustified.
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Remain Polite and Focused on the Positive
When following up on your application’s progress with USCIS, focus conversations on finding solutions rather than complaints by staying polite and understanding. Inquiries to multiple departments won’t expedite matters, so communicate clearly and consistently with your designated point of contact.
Taking thorough notes of interactions can also be useful. Provide any additional documentation requested respectfully within the given deadlines. Remember that USCIS employees are focused on processing applications in a timely manner. Processing delays rarely result from individual agents but rather from systemic backlogs and shortages.
Continuing responsible patience and keeping the lines of professional communication open tends to serve applicants best for obtaining necessary resolution through proper channels. As long as you remain determined, your case can still be resolved through a positive decision from USCIS.
Take Action Quickly if You Receive a Request for Additional Information
It is critical that you respond quickly to any notices you receive from USCIS. Waiting to provide USCIS with the information they request can result in significant delays to your case. It is also essential that you ensure your contact information on file with USCIS is up to date. Notify them immediately of any change of address.
If you miss a notice because of failure to inform USCIS of a change of address, you could experience long delays or have your application rejected.
You can also take steps to proactively head off any issues that may result in delays by providing USCIS with any information about life changes that may impact your application, such as marriage, divorce, or a change in your employment situation.
Reach Out to an Experienced Immigration Lawyer Today
When filing a petition or application with USCIS, hiring an experienced immigration attorney from the start can help minimize the chance of a problem arising with your case. Your lawyer can ensure that your application is filled out correctly and that all required documents are included.
At New Frontier Immigration Law, we have the experience necessary to help you with your application or petition. We can assist you in the initial filing, during a delay, or with an appeal. Contact us today by phone or through our website to schedule a free consultation with a member of our legal team.
Call or text (623) 742-5400 or complete a Free Case Evaluation form
